Privacy Policy

Last Updated: September 2026

This Privacy Policy applies to the Jemigraph mobile application, package name com.jemi.app. Jemigraph is provided by Ahmad Siasa.

We respect your privacy and are committed to protecting your personal information when you use the Jemigraph mobile application and services.

1. Information We Collect

Account Information: Name, phone number, and email address used to create and manage your account.
Location Data: Location information may be collected when necessary to provide location-based booking and photographer tracking services.
Booking Information: Information related to your bookings, booking dates, booking status, selected photographer, and services requested through the app.
Device Information: Device notification tokens and related technical information used to send booking and service notifications.

2. How We Use Your Information

Manage your account and profile.
Process and manage your bookings.
Connect you with photographers and requested services.
Provide location-based services during active bookings.
Send booking, and service notifications.
Provide customer support and resolve booking-related issues.
Improve the performance and functionality of our services.

3. Location Information

Jemigraph may collect location information when necessary to provide location-based booking services. Location information may be used to help identify your booking location and to provide photographer tracking during an active booking.

Location information is used to provide the requested services and is not used for advertising purposes.

4. Sharing of Information

We do not sell or rent your personal information. Information may be shared with the photographer assigned to your booking when necessary to provide the requested photography service.

We may also share information with trusted service providers who help us operate the application, process payments, send notifications, or provide technical services. Such providers are only given information necessary to perform their services.

Information may also be disclosed when required by applicable law, legal process, or a valid request from a governmental authority.

5. Payment Information

Jemigraph may use third-party payment providers to process payments for bookings and other services. We do not intentionally store your full payment credentials, such as mobile money PINs or payment card security codes.

Payment information is processed according to the privacy policies and security practices of the applicable payment provider.

6. Notifications

Jemigraph may use device notification tokens to send important notifications related to your account, bookings, payments, booking status, and other service-related activities.

7. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

8. Account Deletion

You may request deletion of your Jemigraph account and associated personal information. To request account deletion, contact us using the email address provided below.

Certain information may be retained when necessary to comply with legal, accounting, security, or legitimate business requirements.

9. Children's Privacy

Jemigraph is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be published on this page with an updated date. We encourage users to review this page periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy, contact us:

App: Jemigraph
Package Name: com.jemi.app
Developer: Ahmad Siasa
Email: help@jemigraph.co.tz
Website: jemigraph.co.tz