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Terms and Conditions

Last Updated: October 2026

These Terms and Conditions govern your use of the Jemigraph Tour mobile application, website, and related services. By creating an account, accessing, or using Jemigraph Tour, you agree to be bound by these Terms and Conditions.

Jemigraph Tour is a platform that connects clients with photographers for photography services, bookings, communication, and related services.

1. Acceptance of Terms

By registering for or using Jemigraph Tour, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, you should not use the platform.

We may update these Terms and Conditions from time to time. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

2. Eligibility and User Accounts

To use Jemigraph Tour, you must provide accurate and complete information when creating your account.

  • You are responsible for maintaining the accuracy of your information.
  • You are responsible for keeping your account credentials secure.
  • You must not use another person's account without authorization.
  • You must notify us if you believe your account has been accessed without authorization.
  • You must not use the platform for fraudulent, unlawful, abusive, or misleading activities.

3. Jemigrapher Platform Services

Jemigrapher provides a technology platform that allows clients to discover and request photography services and allows photographers to offer their services through the platform.

Jemigrapher does not guarantee that a particular photographer will always be available or that every booking request will be accepted. Availability may depend on the photographer, location, date, time, and other circumstances.

4. Photographer Responsibilities

Photographers using Jemigrapher agree to:

  • Provide accurate profile and service information.
  • Provide accurate pricing and package information.
  • Respond to booking requests professionally and promptly.
  • Provide the agreed photography services to clients.
  • Respect client privacy and personal information.
  • Avoid fraudulent, misleading, discriminatory, abusive, or unlawful conduct.

Photographers are responsible for the quality, availability, and delivery of the photography services they offer through the platform.

5. Client Responsibilities

Clients using Jemigrapher agree to:

  • Provide accurate booking information.
  • Provide a valid contact number when required.
  • Provide accurate event or service location information.
  • Respect photographers and their property.
  • Make required payments according to the applicable terms.
  • Not misuse the platform or booking system.

6. Bookings

A booking request may be submitted through the Jemigrapher platform. Booking details may include the selected photographer, date, time, location, photography package, price, and other relevant information.

A booking is considered confirmed only when the platform indicates that the booking has been successfully confirmed. Submitting a booking request does not necessarily guarantee acceptance by the photographer.

Users should review all booking information carefully before confirming a booking.

7. Payments

Payments made through Jemigrapher may be processed using supported mobile money or other payment providers available on the platform.

By initiating a payment, you authorize the applicable payment provider to process the transaction for the amount displayed by Jemigrapher.

  • You are responsible for providing a valid payment phone number or other required payment information.
  • You should not submit duplicate payments while a transaction is still being processed.
  • Payment processing may depend on the availability of the selected payment provider.
  • A payment may remain pending until confirmation is received from the relevant payment provider.

8. Photographer Subscriptions

Certain Jemigrapher features may require photographers to maintain an active subscription. Subscription plans, prices, duration, and applicable features are displayed within the platform.

Subscription access may expire when the applicable subscription period ends. A photographer may be required to purchase or renew a subscription to continue accessing subscription-based features.

Subscription payments are subject to the Jemigrapher Refund Policy described on this website.

9. Location Services

Jemigrapher may use location information to provide location-based services, including helping clients identify or track an assigned photographer during an active booking.

Location services may require background location access on supported devices. Users will be informed when location permission is required and may manage location permissions through their device settings.

Location information is used to provide the relevant platform functionality and is not intended for advertising purposes.

10. Notifications and Communications

Jemigrapher may send notifications relating to bookings, payments, account activity, subscription status, service updates, and other important platform activities.

Notifications may be delivered using device notification services. Users may manage certain notification permissions through their device settings.

11. Prohibited Activities

Users must not use Jemigrapher to:

  • Commit or facilitate unlawful activities.
  • Impersonate another person or business.
  • Provide false or misleading information.
  • Attempt to gain unauthorized access to another account.
  • Interfere with the operation or security of the platform.
  • Upload malicious software or harmful content.
  • Abuse, harass, threaten, or discriminate against other users.
  • Use the platform for fraudulent transactions.

12. User Content

Users may provide information, photographs, profile content, package descriptions, and other materials through Jemigrapher.

You are responsible for ensuring that content you submit does not violate applicable laws or the rights of other individuals or organizations.

We may remove content that violates these Terms and Conditions or that we reasonably believe may harm users, the platform, or third parties.

13. Intellectual Property

The Jemigrapher name, branding, software, website design, graphics, logos, and other platform materials are owned by or licensed to Jemigrapher and may not be copied, modified, distributed, or used without authorization.

Users retain ownership of content they submit to the platform, subject to the rights necessary for Jemigrapher to operate and provide its services.

14. Service Availability

We aim to keep Jemigrapher available and reliable, but we do not guarantee uninterrupted or error-free operation.

The platform may occasionally be unavailable because of maintenance, technical problems, network failures, payment provider issues, or other circumstances beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, Jemigrapher is not responsible for losses resulting from events outside our reasonable control, including network failures, payment provider interruptions, inaccurate information provided by users, or disputes between clients and photographers.

Jemigrapher provides the technology platform connecting users and photographers. Users remain responsible for complying with their respective obligations relating to individual bookings and services.

16. Account Suspension and Termination

We may suspend, restrict, or terminate an account where we reasonably believe that the user has violated these Terms and Conditions, engaged in fraudulent activity, misused the platform, or created a security or safety risk.

Users may request deletion of their account in accordance with our Privacy Policy.

17. Refunds and Cancellations

Refunds and cancellations are governed by the Jemigrapher Refund Policy. Users should review the Refund Policy before making payments or confirming bookings.

18. Privacy

Your use of Jemigrapher is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

19. Changes to the Service

We may modify, add, suspend, or discontinue features of Jemigrapher when necessary to improve the platform, comply with legal requirements, or maintain the security and reliability of the service.

20. Governing Law

These Terms and Conditions shall be interpreted and applied in accordance with the applicable laws of the United Republic of Tanzania.

21. Contact Us

If you have questions about these Terms and Conditions, please contact us:

  • App: Jemigrapher
  • Website: jemigraph.co.tz
  • Email: help@jemigraph.co.tz

© 2026 Jemigrapher. All rights reserved.